About You Ask, We Answer

Great minds think alike! If you're wondering about something dairy-related, chances are others are too. We've already gathered many common questions and answers on our You Ask We Answer hub.

Not seeing your question? Time to ask! Submit your dairy query through our website and we'll get cracking on delivering your answer. We'll need your first name, email address and state (sorry, we can only respond to folks in Australia!).

Shortly after you’ve sent your question, you'll receive a confirmation email. If your question meets our Terms of Use, our expert team will roll up their sleeves and get to work.

We aim to respond within 2-3 business days, although some questions might require gathering additional experts, which means it could take a bit longer.

If we’ve already answered a similar question, we'll point you straight to it! If not, we'll craft a fresh response and post it on our website, sending you an email when it's live and ready for your viewing.

We connect your questions with the best minds in dairy—farmers, veterinarians, nutritionists, environmental experts and our very own team at Dairy Australia. Backed by both the latest science and decades of experience, our small but mighty team works behind the scenes to make sure you get answers straight from the people who live and breathe dairy every day.

Still waiting to hear back from us? Here's what might be happening:

1. We're still working on your question! No automated email in your inbox? Feel free to resubmit your question.
2. There might be a typo in your email address (it happens to the best of us!), making it impossible for us to reach you. If you suspect your email is invalid for whatever reason, please resubmit your question with a double-checked email.
3. In some cases, your question might not align with our Terms of Use. We review all submissions carefully to ensure we can provide helpful, appropriate responses.

We occasionally give questions a little polish before publishing them on our website. This might include fixing spelling or grammar to make them easier to read and understand. We may also make small edits to ensure the language is appropriate for all our visitors. Rest assured; we always preserve the heart of your question.